UX & UI
Audit

TenFour Performance Marketing

Are you ready to improve your bottom line? Think: more satisfied users, increased conversion rates and higher rankings across platforms. Let us show you how!

 

User Experience (UX) and User Interface (UI) are both crucial factors determining your website’s overall performance. Have your website evaluated against 600+ benchmarks via a heuristic review process conducted by our digital marketing specialists and receive an actionable report in just 7 days.

Heuristic Review Process

Audit Summary Report

Critical Category Analysis

Recommendations

Audit my site

FIND OUT WHERE YOUR WEBSITE IS LOSING CUSTOMERS WITH TEN FOUR’S UX & UI AUDIT

Did you know that 88% of online shoppers won’t return to a website after having a bad user experience, 75% judge a website’s credibility purely on it’s aesthetics and 70% of online businesses fail because of bad usability? (1)

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Why should an UX & UI Audit be the first step when looking to improve your ecommerce website’s overall performance?

Set for Success

Whether you are about to launch a website or you have a current website, our UX audit ensures you have all the right components needed to make a success of your ecommerce store.

Grow Exponentially

Fixing UX & UI issues will improve performance on all channels, as it translates to more engagement with your business and higher on-site conversion rates contributing to overall growth.

Save Money

Sending paid traffic to a website that doesn’t convert is a waste of money. Good UX & UI ensure that you receive a great return on every marketing dollar spent, as users interact more with your website.

Become More Competitive

Capitalise on the traffic you have through data-driven and easy UX optimisation! This gives you an edge over competitors who spend big budgets on driving traffic to their sites.

Improve Key Performance Metrics

Bounce rate, time on page, ratio of users who add to cart, initiate checkout and purchase are all likely to improve with better UX. All of these have an impact on decreasing cost per acquisition and increasing average order value and conversion rates.

Rank Higher

Platforms such as Google reward websites for prioritising user experiences- whether it be speed, UI, accessibility or other metrics. This has an impact on SEO ranking and the amount you pay per click for ads. Our audit checks that you conform to the standards set out by these platforms.

Ten Four’s UX & UI Audit evaluates your website against 600+ benchmarks via a heuristic review process conducted by our digital marketing specialists.

You will receive an informative, detailed (yet easy to understand!) and actionable UX/UI report in your inbox in 7 days. Your audit includes:

  • Over 600 metrics across 35+ categories, checked from your homepage through to filtering or payment process
  • A detailed, actionable 50+ page audit summary report that will provide you with the core actions you need to take to increase conversion rates
  • Your action points, which are easily defined by a Low, Medium & High priority list – allowing you to take action on the points that will provide the best returns first
  • Individual ratings against each UX/UI category of your website
  • An overall site score against benchmarks, so you know where you rank

You wouldn’t return to a brick-and-mortar store that makes your shopping experience unpleasant through physical barriers, disorganised shelves and bad customer service. The same is true of your ecommerce website

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Digital Strategist

Ask yourself these questions regarding your UX strategy:
  • Are you tracking user behaviour and conversion metrics in an analytics platform?
  • Do you benchmark your performance metrics against industry standards?
  • Are your ecommerce store, website or landing pages designed with UX / UI best practice principles in mind?
  • Have you mapped out your customers journey from exploration to conversion?
  • Do you have a long term strategy in place to optimise conversion rates?

IF YOU’RE STRUGGLING TO ANSWER THE ABOVE QUESTIONS, OR PERHAPS YOUR CURRENT AGENCY IS SOLELY CONCENTRATING ON SENDING TRAFFIC TO YOUR SITE… YOU’LL LIKELY BENEFIT FROM A CONVERSATION WITH OUR UX TEAM

Services offered by our agency include:
  • Detailed auditing process of your entire website done by one of our UX experts
  • Audit report including a visual representation of overall and category performance
  • Identification of the most critical categories to your business
  • Actionable recommendations on the most critical categories which have underperformed in the audit
Where to start?
Are you getting traffic to your site but you’re not seeing enough conversions?

Do users bounce off your site or only spend a short amount of time on your pages?

Do you want to optimise conversion rates but don’t know where to start?

Ten Four can help you get a clear picture of how your website’s UX and UI design are influencing key performance metrics and your customers journey to conversion. Talk to one of our experts today to start your journey to great user experience!

Source:

(1) https://techjury.net/blog/user-experience-stats/#gref

(2) https://truelist.co/blog/ux-statistics/